Every machine connected. Every reading yours.

• ✓ OPC UA. Where a machine has a PLC, production data is read straight from the controller: read-only, no extra hardware, alongside existing SCADA.
• ✓ Relay or volt-free contact. Where a machine has a spare relay or contact, a simple sensor counts every cycle, with debouncing tuned per machine so contact bounce never inflates your counts.
• ✓ Power signature. Where a machine has nothing to connect to, a clip-on power clamp is enough: SmartFactory learns the machine’s electrical signature and counts cycles without touching the machine at all.
• ✓ SmartFactory Node. Where a machine must never lose a count, our own DIN-rail edge device counts in hardware, survives power cuts, buffers through network outages and replays every missed reading on reconnect.
• ✓ Modbus TCP metering. Heavy three-phase plant is metered to MID-certified, billing-grade accuracy with split-core CTs: clamped on, no rewiring, no downtime to install.
• ✓ JSON over HTTPS. Every cycle records how it was captured, mixed estates run side by side, and an open JSON contract brings in anything else that can send data, including machines that arrived with software of their own.

What each route asks of an operator, and how a bench with no machine gets counted, is on shop floor data capture. The power-signature method is written up with the working shown in the signed field note Instrumenting a press with no OPC UA.

• ✓ A documented OpenAPI surface covering machines, works orders, jobs, OEE, downtime, energy and quality, with cursor pagination and ISO-8601 timestamps throughout.
• ✓ Scoped API keys: a reporting integration gets read access to production data and nothing else. Keys are shown once, stored hashed, and revocable.
• ✓ Rate limits are published in the response headers rather than discovered in production, and a 429 tells you when to come back.
• ✓ Webhooks are HMAC-signed with a timestamped signature header — the same construction Stripe uses — so your receiver can verify what it is being sent.
• ✓ Deliveries retry to a published schedule across eight attempts spanning several hours, then dead-letter. Nothing is silently dropped.
• ✓ The delivery log shows every attempt and its response, and any dead-lettered delivery can be replayed in one click once your endpoint is back.
• ✓ It is demonstrable: kill your receiver during the demo, watch the retries arrive on schedule, then replay the backlog from the log.
• ✓ You choose which system is the master for stock: SmartFactory, your existing ERP fed by these webhooks, or the value landed in QuickBooks Online as period journals. Three authority modes, and the product behaves differently in each rather than pretending.

• ✓ A true multi-tenant cloud platform with strict tenant isolation, monthly releases, and unlimited users on every plan.
• ✓ Multiple locations within your company roll up into one view while each site keeps its own boards, shifts, tariffs and users.
• ✓ Role-based access from operators to quality managers to directors, with invite flows, PIN logins for the shop floor and Microsoft 365 single sign-on.
• ✓ Runs on off-the-shelf hardware — standard smart meters, relays and Zebra printers — plus our own edge node where you need one. Nothing proprietary to buy back.
• ✓ Devices connect outbound and provision themselves with per-device credentials, so there are no inbound holes in your plant network.
• ✓ Try it before any hardware arrives: a built-in simulated factory generates a realistic production floor — live states, cycles, energy and quality data — so a trial starts on day one.